Shogun Palace

Nancy King 4 months ago

We came here for my mom’s birthday after not visiting for about 10 years, and unfortunately it was a really disappointing experience. We had a large party, and instead of accommodating us together, they split us into two groups (at the same table just separate chefs. One half of our party was served while the rest of us waited an additional 20 minutes just for a chef to show up. By the time our chef arrived, the other half of our group was already finishing their meals. To make matters worse, our chef appeared to be intoxicated and was actively drinking a large beer while cooking, which was completely unprofessional and uncomfortable to watch. Service was also very disorganized. One of our meals (my 5-year-old’s tofu dish) was completely forgotten and only brought out after I reminded them near the end of the meal. On top of that, when I went to use the restroom, there were three waitresses inside vaping, which just added to the overall lack of professionalism. Overall, the entire experience felt chaotic and poorly managed. What should have been a fun birthday dinner turned into a frustrating and disappointing night.

John Haberkern 8 months ago

We came in for lunch. Eloy was our chef and he was good and quite entertaining. I had the steak and chicken, comes with a salad, fried rice and fried vegetables. I could only eat half of my meal. I ended up taking the rest to go.

LaShone Williams 9 months ago

Our chef was very entertaining and actively performing ensuring our enjoyment. His call for participation was delightful not at all forced. large crowd alots if fun was had 💯

Whitney 10 months ago

The service is extremely slow. We did not have a reservation so we waited 15 minutes to be sat, then another 15 to be greeted by the server, then more time for the chef to come to the grill. The Chef was drinking beer while cooking. I’ve never witnessed that before. The food was okay. I liked that their veggies did not include mushrooms like many other hibachi places. Theirs included onion, broccoli, carrots and zucchini. Theirs were served crunchy. I prefer my rice and veggies cooked a little longer so they are softer. Their hibachi dinners are served with rice. I asked if I could add noodles and they told me no. My boyfriend asked for his steak to be prepared medium and it was served nearly well done. My lobster was also overcooked. They don’t offer you sauces. You have to ask the chef. They don’t have yum yum sauce. I paid $1.25 for spicy mayo. The salad was good. The dressing was sweet. The soup was disgusting and left a weird aftertaste. Nobody at the table ate their soup. The furniture is old and dirty. The chairs are hard. They had large fans near every table which blew my hair all over. I had to ask them to turn it off. I don’t plan to return. At the time of posti

Efrain Garza 5 years ago

I really enjoy coming here. The atmosphere and did are top notch and the arrive is always great. It's so much fun to be able to watch your meal come to life right infront of you. The show is never disappointing and the flavors are always on point. Definitely a must visit.